As organisations rely on rapidly increasing amounts of information, they begin to realise the importance of information quality. Information quality is a somewhat subjective measure of the utility, objectivity and integrity of gathered information. Quality issues affect the simple collection of data and the more complex processing activities. In order to be truly valuable, information must possess a number of characteristics.
The essential characteristics of high-quality information include factors such as being complete, accurate, up-to-date and ‘fit for the purpose’ for which it is used. The value and usability of information that does not satisfy these requirements are severely limited.
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